REFUND POLICY

FYNE DESIGNS INC

REFUND & RETURN POLICY

Last Updated: August 8, 2026

At Fyne Designs Inc, customer satisfaction is important to us. We want you to be confident when shopping with us. Please review the following Refund & Return Policy before making a purchase.

30-DAY RETURN POLICY

Unless otherwise stated on the product page, eligible items may be returned within 30 days of delivery.

To qualify for a return, the item must be:

Unworn, unused, and unwashed
In its original condition
Free from stains, odors, damage, or signs of wear
Returned with all original tags and packaging, when applicable
Accompanied by proof of purchase or the applicable order number

Items that do not meet these requirements may not qualify for a refund.

STARTING A RETURN

Before returning an item, please contact Fyne Designs Inc at Returns@FyneDesigns.com.

Please include:

Your full name
Order number
Item you wish to return
Reason for the return
Photographs if the product is damaged, defective, or incorrect

Do not send a return to an address listed on the original shipping package unless instructed to do so by Fyne Designs Inc.

Because we work with multiple fulfillment locations and partners, the correct return destination may differ from the original shipping address.

Unauthorized returns sent without contacting us first may experience delays or may not be eligible for processing.

RETURN SHIPPING COSTS

For standard returns, including returns related to size, fit, preference, or a change of mind, the customer is responsible for return shipping costs unless otherwise stated by Fyne Designs Inc.

Original shipping charges are non-refundable, except when required by law or when Fyne Designs Inc determines that the return resulted from our error.

If you receive an incorrect, damaged, or defective product due to an error by Fyne Designs Inc or one of our fulfillment partners, we will work with you to provide an appropriate resolution.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact Returns@FyneDesigns.com within 7 days of delivery.

Please provide your order number and clear photographs showing the issue.

After reviewing the claim, Fyne Designs Inc may provide, as appropriate:

A replacement
An exchange
Store credit
A full or partial refund

The appropriate resolution will depend on the circumstances of the order and the nature of the issue.

REFUNDS

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will generally be issued to the original payment method used for the purchase.

Please allow approximately 5–10 business days after a refund is issued for the funds to appear in your account. Processing times vary depending on the customer's bank, card issuer, or payment provider.

Fyne Designs Inc does not control the processing time of financial institutions after a refund has been issued.

EXCHANGES

If you would like a different size, color, or eligible product, please contact Returns@FyneDesigns.com.

Exchange availability depends on current inventory and product availability.

If the requested replacement is unavailable, we may offer an alternative product, store credit, or refund when appropriate.

NON-RETURNABLE ITEMS

For health, hygiene, customization, or other reasons, certain products may be designated as final sale or non-returnable.

These may include:

Gift cards
Items specifically marked "Final Sale"
Products that have been worn, washed, altered, or damaged after delivery
Certain intimate, swimwear, or hygiene-sensitive products once applicable protective seals, liners, or packaging have been removed

Any product-specific return restrictions displayed on the applicable product page at the time of purchase will also apply.

Nothing in this policy limits any return or refund rights that cannot legally be waived.

SALE & PROMOTIONAL ITEMS

Unless specifically marked Final Sale, eligible sale or promotional items may be returned in accordance with this policy.

Products marked Final Sale cannot be returned for a refund or exchange except where required by applicable law or when the product arrives damaged, defective, or incorrect.

ORDER CANCELLATIONS

If you need to cancel an order, contact Orders@FyneDesigns.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before fulfillment begins.

However, because some orders enter production or fulfillment shortly after being placed, we cannot guarantee that an order can be canceled once processing has started.

If the order has already shipped, the applicable return procedures will generally apply.

RETURNED OR REFUSED PACKAGES

If a package is returned to Fyne Designs Inc or one of our fulfillment partners because of an incorrect or incomplete address, refusal of delivery, failure to claim the package, or another circumstance attributable to the customer, additional shipping charges may apply before the order can be reshipped.

If a refund is approved instead of reshipment, applicable original shipping charges and other non-refundable carrier costs may be deducted from the refund where permitted by law.

LOST OR STOLEN PACKAGES

Refund requests involving packages marked as delivered by the shipping carrier will be reviewed individually.

Customers should first check the delivery location, household members, neighbors, building management, and the applicable carrier.

Please contact Support@FyneDesigns.com if you are unable to locate your package so we can review the available tracking information and determine what assistance may be available.

RETURN ABUSE & FRAUD

Fyne Designs Inc reserves the right to refuse returns or refunds when there is reasonable evidence of fraud, return abuse, alteration of merchandise, or violation of this policy, subject to applicable law.

QUESTIONS

For questions about a return, exchange, damaged product, or refund, please contact:

Fyne Designs Inc
Customer Support: Support@FyneDesigns.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Thank you for shopping with Fyne Designs Inc.